RESPONSIBLE GAMING

Sizy99 Prioritises Well-being Members Above All

Play for fun, not to escape your problems. sizy99 provides self-protection tools, professional support, and clear guidance so every gaming session stays enjoyable and in control.

Deposit Limit
Self-Break
24/7 Support
18+
Minimum Playing Age
24/7
Wellbeing Support
100%
Free Limit Tools
KYC
Mandatory Identity Verification
Six Core Pillars

Commitment sizy99 Towards Responsible Gaming

We believe healthy gaming starts with awareness, the right control tools, and support that is always available when needed.

Personal Limit Tools

Set daily, weekly, or monthly deposit limits based on your own affordability. sizy99 puts full control in your hands — it is not the platform that decides your limits, but you yourself who chooses.

Self- Exclusion

The option to exclude yourself from the platform temporarily or permanently is available at any time. Your decision takes effect immediately with no questions asked and no additional barriers.

Session Time Limit

Set a session time limit so you never lose track of time. sizy99 will remind you when your session is nearly up and give you the choice to take a break or continue mindfully.

Reality Check

Regular on-screen reminders of your time spent and amount wagered help you stay aware of your actual gaming situation. This information is displayed clearly and is easy to understand.

Professional Support

The sizy99 support team is trained to identify signs of problem gambling and provide early guidance. We also offer referrals to professional support organisations when needed.

Minor Protection

A rigorous KYC process ensures only individuals aged 18 and above can register and play at sizy99. We use live document verification to prevent any underage access.

Member Control Tools

Control Is In Your Your Hand

Sizy99 believes that enjoyable gaming is controlled gaming. All of the following tools are accessible directly from your account settings without needing to contact customer support first.

Deposit Limit

Set a maximum deposit amount within a daily, weekly, or monthly period based on your budget.

Activate Instantly
Play Break

Activate a playing break for 24 hours, 7 days, 30 days, or a duration of your choice.

No Conditions
Loss Limit

Set a maximum loss limit so you do not overspend in a single gaming session.

Flexible
Permanent Exclusion

Choose to permanently close your account with a one-step instruction that takes effect immediately.

Instant

What Is Responsible Gaming?

Responsible gaming means enjoying wagering activities purely as entertainment — not as a way to make money, escape life's pressures, or solve financial problems. At sizy99, we ensure every member clearly understands that entertainment value is the sole purpose of this platform.

Gambling carries real risks. Most players enjoy it safely by setting clear limits before they play, only using money they can afford to lose, and knowing when to stop. sizy99 is here to support healthy play by providing all the tools you need.

We do not judge anyone who wishes to take a break or seek help. On the contrary, we celebrate the decision to play more mindfully as a sign of maturity and personal responsibility.

Core Principles of Healthy Play

  • Set a playing budget before starting a session and stick to it
  • Treat money spent as an entertainment cost, not an investment
  • Never chase your losses by betting more
  • Play in a calm state of mind — avoid playing when emotionally unstable
  • Balance your playing time with other activities in daily life
  • Don't make gambling your only source of entertainment

sizy99 Tip: Set time reminders within your gaming session. When the reminder goes off, take a short break — stand up, drink some water, and review your budget before continuing.

Recognize the Signs Early

Signs Warning What to Watch Out For

Identifying problems early is the most important step. If you or a loved one is experiencing any of the following signs, take action immediately.

Borrowing Money to Play

Using borrowed money, credit, or emergency savings to fund gambling activity is a serious warning sign.

Chasing Losses

Feeling compelled to keep playing to win back money you have lost is a clear sign that gaming is no longer in control.

Concealing Gaming Activity

Hiding from family or friends about your gambling activity and the amount of money spent.

Neglecting Responsibilities

When gambling begins to interfere with work, family relationships, health, or other daily obligations.

Anxiety When Not Playing

Feeling anxious, irritable, or uncomfortable when unable to access the gambling platform.

Escalating Bets

Needing to bet increasingly larger amounts to feel the same level of excitement as before.

Remember: Asking for help is a sign of strength, not weakness. The sizy99 team will not judge you. Contact us via live chat 24/7 if you need support or guidance on using the available control tools.

Self-Check

Ask Yourself These Questions

Honestly answer the questions below to check your own gaming habits. If more than two answers are "Yes", consider speaking with the sizy99 support team or a mental health professional.

1
Have you ever felt the need to bet with more money to feel the same level of excitement?
2
Have you ever lied to family members or friends about your gambling activity?
3
Has gambling ever caused serious financial problems in your life?
4
Have you ever felt unable to stop playing even when you intended to?
5
Have you ever used gambling as a way to cope with stress, sadness, or anxiety?
6
Have you ever borrowed money or sold belongings to fund your gambling?

This assessment is not a medical diagnosis. It is an early awareness guide only. For a more detailed evaluation, please consult a qualified mental health professional.

How to Get Help

Step Easy To Get Support

1
Contact sizy99 Support

Log in to your account and click the Live Chat button. Our trained team is ready to assist you 24 hours a day, 7 days a week, without any judgment.

2
Activate Limit Tools in Your Account

Go to Settings → Responsible Gaming and enable any limits that suit your needs. All tools are free and take effect immediately.

3
Take the Break You Need

If you need a longer break, activate the self-exclusion feature. You can choose a break period ranging from 24 hours to permanent exclusion, depending on your needs.

4
Get Professional Support

The sizy99 team can refer you to professional support organizations that specialize in addressing problem gambling issues in Malaysia.

5
Return to Play When Ready

Once your break period ends and you feel ready to return, sizy99 will ensure you restart with updated and stronger control tools.

FAQ Responsible Gaming

Log in to your sizy99 account, then go to Account Settings and select the Responsible Gaming menu. There you will find options to set daily, weekly, or monthly deposit limits. Limits take effect immediately upon setting. To lower a limit, the change takes effect right away. To raise a limit, there is a 24-hour waiting period to ensure your decision is considered.

A self-break is a temporary pause from the platform for a duration of your choice, such as 24 hours, 7 days, or 30 days. Once the period ends, your account will be reactivated automatically. Self-exclusion, on the other hand, is a longer-term commitment — you choose to not access the platform for an extended period or permanently. Both options are available in your account settings without needing to contact support first.

For temporary self-exclusion, a mandatory cooling-off period applies before any cancellation request is processed. This is a deliberate protective measure to ensure your decision is not made impulsively. Permanent exclusion cannot be reversed. If you need assistance or further clarification, please contact the sizy99 support team via live chat.

Yes. If you are a family member or friend concerned about someone's gambling habits, the sizy99 support team can provide guidance on how to help your loved one. We can explain the options available and refer you to suitable professional support resources. Reach out via live chat and describe your situation — we will do our best to assist in the most appropriate way.

sizy99 uses a rigorous identity verification (KYC) process where every new member is required to submit a valid identification document. Our system verifies each applicant's age in real time. Any account found to have been registered by an individual under 18 will be closed immediately and all account balances refunded. We also encourage parents to use parental control software on devices shared with children.

Play With Fun, Return With Smile

Sizy99 is a place to have fun, not to burden yourself. Register now and enjoy a responsible gaming experience with a positive and vibrant player community.

Free Deposit Limit
24/7 Support
KYC Verified
18+ Only
Bahasa Melayu