Terms and Conditions sizy99 —
Complete User Guide

1. Acceptance of Terms

These Terms and Conditions ("Terms") govern all aspects of the relationship between you as the user and sizy99 as the platform operator. This document is to be read together with Privacy Policy and Responsible Gaming Policy ours, all of which together form the entire agreement between both parties.

Using the sizy99 platform — including browsing the website, using the mobile app, making deposits, participating in games or betting, and interacting with any platform feature — constitutes full and unconditional acceptance of these Terms. If you register on behalf of a company or other entity, you confirm that you have the authority to bind that entity to these Terms.

2. Eligibility & Registration

2.1 Age Restriction

Sizy99 services are available to individuals aged 18 years and above. sizy99 takes the protection of minors seriously and reserves the right to request age verification documents at any time. If there is reason to suspect that a member is under 18 years of age, the account in question will be suspended until verification is completed.

2.2 One Account Per User

Each individual is permitted to hold only one (1) active account at sizy99. This covers one account per name, address, phone number, email address, IP address, or device. Registering multiple accounts — whether intentionally or not — is a serious violation of these Terms and may result in the closure of all associated accounts and forfeiture of any remaining balance.

2.3 Registration Information

You must provide accurate, complete, and up-to-date information during registration. False or misleading information may result in account termination and withdrawal of funds being withheld pending investigation. sizy99 reserves the right to verify member identity at any time through our established KYC (Know Your Customer) process.

• Full name as shown on your ID card or passport
• Valid date of birth
• An active phone number registered in Malaysia
• A valid and accessible email address
• Bank account details for deposit and withdrawal purposes

3. Account & Security

You are solely responsible for maintaining the confidentiality of your login credentials, including your username and password. All activity that occurs under your account is considered your own action, even if the account is accessed by another party without your authorization.

Sizy99 recommends that you:

• Use a strong password combining uppercase letters, lowercase letters, numbers, and symbols
• Do not share your login details with anyone, including family members
• Enable two-factor authentication (2FA) whenever available
• Log out of your account after each session, especially when using a public device
• Report any unauthorized access to the sizy99 support team immediately

Sizy99 will never ask for your password via email, live chat, WhatsApp, or any other communication channel. If you receive any such request, please report it to our security team immediately as it may be a fraudulent attempt.

4. Deposits & Withdrawals

4.1 Deposits

Sizy99 supports a variety of payment methods suited for Malaysia users, including FPX, DuitNow, Maybank2u, CIMB Clicks, Touch 'n Go eWallet, and Boost. Deposits are processed automatically and are typically credited to your account in under 30 seconds once payment confirmation is received.

• Minimum deposit: RM10 per transaction
• Maximum deposit: subject to the account limits in place
• All deposits must be made using a payment method in the same member's name
• Deposits from third parties are prohibited and will be returned minus processing fees

4.2 Withdrawals

Withdrawals can only be made to a bank account that has been registered and verified in the member's name. sizy99 processes withdrawals within 3–10 minutes of approval. However, this timeframe may be longer during KYC verification or routine security checks.

• Minimum withdrawal: RM30 per transaction
• Maximum daily withdrawal: subject to account limits and VIP level
• VIP members enjoy higher withdrawal limits and priority processing
• Sizy99 reserves the right to hold withdrawals for security review purposes

5. Bonuses & Promotions

Sizy99 offers a wide range of bonuses and promotions to members, including welcome bonuses, reload bonuses, weekly cashback, parlay bonuses, and VIP program rewards. All bonuses are subject to specific terms stated on the relevant promotions page.

5.1 General Bonus Terms

• All bonuses carry wagering rollover requirements that must be met before a withdrawal can be made
• Rollover requirements are typically between 10x and 30x depending on the bonus type
• Bonuses are only valid for use within the specified time period; expired bonuses will be automatically voided
• Sizy99 reserves the right to modify, suspend, or cancel any promotion at any time without prior notice
• Each promotion is eligible for one account only; members who use the same promotion across different accounts will be deemed to have violated the terms

5.2 Bonus Abuse Prohibition

Sizy99 has a sophisticated automated detection system to identify bonus abuse. The following actions are considered abuse and may result in bonus forfeiture and account closure:

• Place low-risk bets systematically to meet rollover requirements
• Colluding with other players to exploit bonus terms
• Use multiple accounts to claim the same bonus more than once

6. Game Rules

All games offered at sizy99 — including slot games, live casino, bingo, and sports betting — are operated using a random number generator (RNG) independently certified by internationally recognized audit bodies. Game results are final and cannot be appealed unless there is clear evidence of a technical failure.

In the event of a technical failure such as server outage, software malfunction, or network issues affecting game outcomes, sizy99 reserves the right to:

• Cancel affected game rounds and return wagers to members
• Resume gameplay from the last valid checkpoint if data can be recovered
• Make final decisions based on official sizy99 server records

7. Prohibited Conduct

To ensure a safe and fair gaming environment for all members, the following actions are strictly prohibited on the sizy99 platform:

• Use third-party software, automated bots, or any tool designed to gain an unfair advantage
• Exploit bugs, technical errors, or system vulnerabilities for personal gain
• Engaging in money laundering or any other illegal financial activity through the platform
• Threaten, harass, or behave disrespectfully toward support staff or other members
• Copy, modify, or distribute any copyrighted content owned by sizy99 without written permission
• Attempting to access restricted areas of the platform without authorization

Sizy99 reserves the right to take immediate action against any violation, including suspending accounts, confiscating fraudulently obtained funds, and reporting suspicious activity to the relevant authorities.

8. Privacy & Data Protection

Sizy99 takes our responsibility to protect members' personal data seriously. All information you provide to us is collected, stored, and processed in accordance with Privacy Policy our comprehensive policy. We use 256-bit SSL encryption to protect all data transmissions, and your personal information will not be shared with any third party without your consent unless required by law.

The data we collect is used solely for the following purposes:

• Verify member identity and process financial transactions
• Provide effective customer support
• Comply with all applicable legal and licensing requirements
• Enhance the sizy99 platform user experience
• Send relevant promotional information (with the option to opt out)

9. Limitation of Liability

Sizy99 provides the platform on an "as is" basis and makes no guarantees regarding continuous availability, accuracy of information, or fitness for a particular purpose. To the extent permitted by applicable law, sizy99 shall not be liable for:

• Indirect, consequential, or loss of profit damages arising from the use of the platform
• Service disruptions caused by factors beyond our control, such as third-party infrastructure failures
• Losses arising from unauthorized access to your account due to your own negligence
• Changes in laws or regulations affecting service availability

10. Account Closure

10.1 Closure by Member

You may close your sizy99 account at any time by contacting our support team via live chat. Before closing, please ensure all balances have been withdrawn, as unclaimed balances may be subject to our retention policy.

10.2 Closure by sizy99

Sizy99 reserves the right to close, suspend, or restrict an account without prior notice if there is reasonable cause to believe that:

• The member has violated any terms set out in this document
• Account is involved in fraudulent or illegal activity
• Registration information provided is false or misleading
• Account has been compromised and requires protection

11. Responsible Gaming

Sizy99 is committed to responsible gaming. We believe online gaming should be a source of fun and entertainment, not stress or financial hardship. We provide the following tools to help you play in a healthy way:

• Deposit Limit: Set daily, weekly, or monthly deposit limits according to your means
• Loss Limit: Set a maximum loss limit for a specific period
• Session Time Limit: Limit the amount of time you spend on the platform
• Temporary Break: Take a break from the platform for 24 hours to 6 weeks
• Self-Exclusion: Permanently close access to your account if needed

For more information and support resources, please visit Responsible Gaming page ours.

12. Amendments & General Provisions

Sizy99 reserves the right to update or amend these Terms and Conditions at any time. When amendments are made, we will notify members via their registered email or in-platform notification at least 7 days before the changes take effect, except in urgent circumstances requiring immediate updates.

Continued use of the sizy99 platform after the effective date of any amendment constitutes acceptance of the revised terms. If you do not agree with the amendments, you have the right to close your account before they take effect.

These Terms and Conditions are governed by applicable law and any disputes shall be resolved through the established process. Should any provision of these Terms be found invalid or unenforceable, that provision shall be deemed limited to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.